international carriers and Fecked service
Posted: Thu May 04, 2017 3:42 pm
Hi all, recommendations! not just a means to say what jolly good service!
I ordered some items from India including a glass item and I also ordered some stuff from Fecked including an headlamp. Now it seems DHL have cornered the market on distance and guess what; yes both deliveries were by said carrier and on both occasions the glass stuff was in kit form. I have to say that the items were well packed, but it seems that to relive the boredom football has been played with the packages!!!!
Now I informed DHL on their contact website of the disaster and received, you've guessed it , no reply, however the Indian supplier and Fecked both replied and offered replacement of said bust articles.
Fecked attended to this directly and I have a replacement in quick time, so bravo Fecked, the other items received from them are of good quality too, so I recommend them whole heartedly.
I will get a replacement from India, I will wait and see.
I have heard of other broken bit's carried by DHL , so if you order a glass item ask the seller, who is the carrier ? Ask them to well pack your glass item.
Rant over!
I ordered some items from India including a glass item and I also ordered some stuff from Fecked including an headlamp. Now it seems DHL have cornered the market on distance and guess what; yes both deliveries were by said carrier and on both occasions the glass stuff was in kit form. I have to say that the items were well packed, but it seems that to relive the boredom football has been played with the packages!!!!
Now I informed DHL on their contact website of the disaster and received, you've guessed it , no reply, however the Indian supplier and Fecked both replied and offered replacement of said bust articles.
Fecked attended to this directly and I have a replacement in quick time, so bravo Fecked, the other items received from them are of good quality too, so I recommend them whole heartedly.
I will get a replacement from India, I will wait and see.
I have heard of other broken bit's carried by DHL , so if you order a glass item ask the seller, who is the carrier ? Ask them to well pack your glass item.
Rant over!